Commercial Cleaning RFP Template for Las Vegas Properties

1. Property Overview (you provide)

Give every bidder the same baseline so proposals are comparable.

• Property name, address, and class (A / B / C, professional, multi-tenant, retail)
• Total cleanable square footage (and breakdown by floor / suite if multi-tenant)
• Hours of operation and required service window
• Tenant count and key tenant types (legal, medical, retail, etc.)
• Restroom count and fixture count
• Current cleaning frequency and any known pain points
• Special compliance requirements (HIPAA, security clearance, etc.)

2. Required Scope of Work

Have bidders price against your scope, not theirs. Specify frequencies explicitly.

• Trash removal and liner replacement — frequency
• Restroom sanitation, restocking, and detail logs — frequency
• Hard floor sweep / mop / polish — frequency
• Carpet vacuuming and entry mat care — frequency
• Glass, partition, and entry door cleaning — frequency
• Kitchen / break room / appliance care — frequency
• High-touch surface disinfection — frequency
• Conference room and lobby detailing — frequency
• Dusting (horizontal and vertical surfaces) — frequency
• Periodic services: deep restroom clean, carpet extraction, floor refinishing — frequency

3. Vendor Qualifications (require documentation)

• Years in business and proof of continuous Nevada operation
• Active Nevada business license
• General liability insurance certificate (minimum coverage you require)
• Workers' compensation insurance
• Bonding documentation
• References — minimum 3 commercial accounts of similar size and age
• Employee vetting and background check policy
• W-9

4. Operational Requirements

• Single point of contact and escalation path
• Communication SLA (e.g., issues acknowledged within 4 business hours)
• Documented written scope and frequency schedule
• On-site supervision policy and frequency
• Supplies — who provides what (chemicals, paper goods, liners)
• Equipment provided
• Quality inspection / walk-through cadence

5. Pricing Structure

Ask for the same format from everyone so proposals are directly comparable.

• Monthly base price for the documented scope
• Itemized periodic/project pricing (carpet extraction, floor refinishing, etc.)
• Hourly rate for additional / one-off requests
• Supply pass-through pricing if applicable
• Notice period and contract terms

6. Evaluation Criteria (publish your weighting)

• Operational fit and scope match (30%)
• Vendor stability and references (25%)
• Communication and accountability model (20%)
• Pricing (15%)
• Documentation and insurance compliance (10%)

Red flags in vendor proposals

Patterns we've seen across two decades of Las Vegas commercial property work.

• Bidder substitutes their scope for yours instead of pricing yours
• No documented escalation path or single point of contact
• Reference list is residential or recent (under 2 years)
• Lowest bid by a wide margin — usually means understaffing
• Vague periodic-service inclusions ('as needed')
• Annual contract with no termination-for-cause clause